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Hilarious Unique Gifts
Welcome to MoldyMugs! We offer unique and hilarious coffee mugs as-well as other homeware, which make great gifts for friends, family and colleagues. We specialise in creating unique items that put a smile on everyone’s face. Whether it’s a cartoonised version of your loved one’s pet, or a mug with a humorous quote, our goal is to create one of a kind, unique pieces.
If you’re looking for that perfect customised gift, look no further than MoldyMugs. Feel free to email us at moldymugsgb@gmail.com if you have any questions. We look forward to creating the perfect piece for you!
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What are your shipping/delivery options?We offer several shipping and delivery options to meet our customers' needs. Here are the details of our shipping options: Standard Shipping - Our standard shipping option usually takes between 5-7 business days for delivery, depending on your location. Expedited Shipping - If you need your order sooner, we offer expedited shipping options. Our expedited shipping usually takes between 3-5 business days for delivery, depending on your location. International Shipping - We offer international shipping options to customers outside of the United States. Please note that international shipping times may vary depending on your location and customs clearance times. Once your order has been shipped, we will provide you with a tracking number so you can track your package's progress. Please note that personalized items may take longer to ship due to the customization process.
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How can customers track their orders?Here's how you can track your order: Order Confirmation Email - Once you have placed your order, you will receive a confirmation email from us. This email will contain your order number and other important details about your purchase. Shipping Confirmation Email - Once your order has shipped, you will receive a shipping confirmation email from us. This email will contain your tracking number, which you can use to track your package. Order Status Page - You can also check the status of your order by visiting our website and clicking on "Track Your Order" at the top of the page. You will need to enter your order number and email address to view your order status. Customer Service - If you have any questions or concerns about your order status or tracking, please contact our customer service team at customcreationsphoto@gmail.com. Our team will be happy to assist you. Please note that personalized items may take 1-3 business days to process before they are shipped. Shipping times vary based on the shipping method selected and the destination country. If you have any questions or concerns about your order or tracking, please don't hesitate to contact us, and we'll be happy to help.
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What is your refund/return policy?We want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a hassle-free return and refund policy. Here are the details of our policy: Returns - If you are not satisfied with your purchase, you may return it to us within 30 days of receiving it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Refunds - Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment. Exchanges - If you receive a defective or damaged item, we will gladly exchange it for a new one. To initiate an exchange, please contact us at customcreationsphoto@gmail.com, and our customer service team will assist you. Please note that personalized items are final sale and cannot be returned or refunded unless they are defective or damaged. Shipping costs are non-refundable, and the customer is responsible for the cost of return shipping. If you have any questions or concerns about our return and refund policy, please contact us at customcreationsphoto@gmail.com, and our customer service team will be happy to assist you.
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What are our products/services?At Customcreationz, we offer a wide range of personalized gifts and services to help our customers celebrate life's special moments. Our products include: Custom Jewelry - Our personalized jewelry options include necklaces, bracelets, rings, and earrings that can be customized with names, dates, or special messages. Photo Gifts - We offer personalized photo mugs, blankets, pillows, and more, all of which can be customized with your favorite photos and designs. Home Decor - Our range of personalized home decor items includes canvas prints, photo frames, and wall art. You can customize these items with your favorite photos and designs to create a unique and personalized home decor that reflects your style and personality. Personalized Accessories - We offer a range of personalized accessories, including phone cases, tote bags, and keychains. You can personalize these items with your name, initials, or a special message to create a unique and meaningful accessory. Gift Cards - Our gift cards are a great option if you're not sure what to give. They can be customized with a special message and are a perfect way to let your loved ones choose their own personalized gifts. In addition to our products, we also offer excellent customer service and a commitment to high-quality materials and craftsmanship. Our goal is to help our customers create unique and meaningful gifts that will be treasured for years to come.
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How can you get in touch?We are committed to providing excellent customer service and are always available to answer any questions or concerns you may have. Here are the ways you can reach us: Contact Form - You can fill out the contact form on our website, and our customer service team will get back to you as soon as possible. Email - You can also email us at customcreationsphoto@gmail.com with any questions or concerns, and our team will respond promptly. Live Chat - Our website features a live chat option that allows you to speak with a customer service representative in real-time. Social Media - You can also reach out to us on social media. We are active on Facebook, Instagram, and Twitter, and our team will respond to your messages and comments as quickly as possible. We are always happy to hear from our customers and are committed to providing the best possible service. If you have any questions or concerns, please don't hesitate to reach out to us using any of the methods above.
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What is our company/website all about?Customcreationz is a website that specializes in creating personalized gifts for any occasion. Our mission is to provide unique and thoughtful gifts that are tailored to our customers' individual needs and preferences. We believe that personalized gifts add an extra special touch and make any occasion more memorable. Our range of products includes custom jewelry, photo gifts, home decor items, and much more. We strive to provide high-quality products at affordable prices, and we pride ourselves on our excellent customer service.
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